PRIVACY POLICY

Effective Date: 24th May, 2025

PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER. YOU HAVE THE RIGHT TO WITHDRAW ANY CONSENT PROVIDED PURSUANT TO THIS PRIVACY POLICY AT ANY TIME, BY EMAILING US AT SUPPORT@SIRRAGAMES.COM.

Welcome to Thulla Masters. This Privacy Policy explains how we collect, use, and protect your personal information when you use our game.

We are currently operating as indie developers based in Australia, and in the future, we may operate under the name Sirra Games. Your privacy is important to us, and we are committed to complying with privacy laws such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Children’s Online Privacy Protection Act (COPPA), where applicable.

1. Who We Are

Developer: Independent Developer (Future Entity: Sirra Games)

Address: 27 Cotton St, Nerang, Qld, Australia - 4211

Contact Email: support@sirragames.com

2. Information We Collect

We collect the following types of data when you use Thulla Masters:

a. Personal Information

• Email address (for account creation or support)
• Username / Display name

b. Game Data

• Game progress
• Match results, stats, rankings, and gameplay behavior

c. Device Information

• Device model, OS version, IP address
• Advertising ID (for ads and analytics)
• Crash logs and performance data

d. Player Country

• We do not access your GPS/location automatically.
• You voluntarily select a country during onboarding.

3. How We Use Your Data

• To operate and maintain the game
• To save your progress and statistics
• To improve the game based on analytics and crash reports
• To serve relevant ads
• To provide customer support
• To detect and prevent fraud, cheating, or abuse

4. Third-Party Services

We use the following third-party services, which may collect and process data on our behalf:

• Google Firebase (Authentication, Analytics, Crashlytics)
• Google AdMob / AdSense
• Facebook Audience Network
• Applovin
• Unity Ads
• IronSource
• Other ad networks and mediation platforms

Each of these companies has its own privacy policy and may use cookies or similar technologies to personalize content and ads.

5. User Authentication

Players can log in using:

• Google Sign-In
• Apple Sign-In
• Guest Account

6. In-App Purchases

We offer optional in-app purchases via the Google Play Store and Apple App Store. We do not store payment details as these are handled securely by the respective stores.

7. Advertisements & Tracking

We display ads in our game through third-party networks. These ads may be personalized based on your device's advertising ID and usage data.

You are shown a tracking consent popup upon installation. This helps comply with Apple’s App Tracking Transparency (ATT) and GDPR. Some tracking is handled automatically by the platforms, but we recommend reviewing your device settings to control ad personalization.

8. Data Sharing

We do not sell your personal data. However, your data may be shared with:

• Analytics and Crashlytics providers (e.g., Firebase)
• Ad networks (e.g., AdMob, Applovin, Facebook Ads, etc.)

We cannot control what third-party networks do with the data once shared; please refer to their privacy policies.

9. Children’s Privacy

Thulla Masters is family-friendly, but not specifically targeted to children under 13. We do not knowingly collect personal information from children. If you believe we have unknowingly collected information from a child, please contact us and we will promptly delete it.

10. Data Retention and Deletion

We retain your game data for as long as your account is active. We do not delete your data or account automatically. However, you can:

• Use the "Delete Account" option available in the game's settings, or
• Email us at support@sirragames.com to request deletion of your account and associated data.

Once deleted, your data will be permanently removed from our systems, unless required to be retained for legal or operational reasons.

11. Your Rights

Depending on your region, you may have the right to:

• Request access to your data
• Request deletion of your data
• Opt out of personalized ads
• Withdraw tracking consent

To exercise these rights, please contact us via support@sirragames.com.

12. Security

We take reasonable steps to protect your information from unauthorized access or disclosure. However, no method of electronic storage is 100% secure.

13. Contact Us

If you do not agree to be bound by the terms of this Privacy Policy, you agree to stop using the Services or the application, as applicable. For any questions, comments, or concerns about our Privacy Policy or any other issue please contact us at support@sirragames.com.