Effective date: 27 November 2025 · Last updated: 19 June 2026
These Terms of Service ("Terms") govern your access to and use of the mobile games, apps, services, and features provided by Sirra Games Pvt. Ltd. ("Sirra Games", "we", "our", "us"), a company registered in India. By installing, accessing, or using our games, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must stop using our services. Nothing in these Terms removes statutory rights you have under the consumer-protection or other laws of your country that cannot be waived by agreement.
By installing, accessing, or playing any Sirra Games title, you agree to be bound by these Terms and our Privacy Policy. These Terms form a binding agreement between you and Sirra Games.
Our games are intended for adults. You must be at least 18 years old and have the legal capacity to enter into this agreement to download, register for, or play them. Our games are rated 18+/Mature and are not directed to children; we rely on the app stores' age ratings and parental controls to restrict access by minors. If we learn that a person under 18 is using our games, we may remove their data and restrict or close their account, as described in our Privacy Policy. We do not knowingly allow purchases by anyone who lacks the capacity or authorization to make them.
You may access our games using Google Sign-In, Apple Sign-In, or a guest account (limited functionality may apply). We do not issue or store a separate login password — access is controlled through your Apple or Google account, or tied to your device for guest play. You are responsible for keeping the device and the Apple or Google account you sign in with secure, and for activity that occurs under your account where it results from your failure to do so. Please notify us promptly of any unauthorized use. You agree to provide accurate information and not to share, sell, or transfer your account.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to download and play our games for your own personal, non-commercial entertainment. You may not sublicense, rent, or commercialize the games, and all rights not expressly granted are reserved by Sirra Games.
To keep our games fair and welcoming, you agree not to:
We may review your username, communications, or gameplay where we reasonably suspect a violation.
You are responsible for the content you create or submit, such as usernames and chat messages ("User Content"). You retain ownership of your User Content, and you grant Sirra Games a worldwide, non-exclusive, royalty-free licence to host, store, display, and use it as needed to operate and promote the games. You confirm you have the rights to the content you submit. If you believe content in our games infringes your rights, contact us at support@sirragames.com and we will review and, where appropriate, remove it.
If you breach these Terms or harm the community, we may take action proportionate to the issue, including to: rename or remove inappropriate usernames; permanently ban or close your account; or revoke in-game assets obtained through cheating, fraud, or other unlawful means. Where it is reasonable and lawful to do so, we will give you notice and an explanation, and you may appeal a decision by contacting support@sirragames.com. We may act without prior notice where necessary to prevent ongoing harm, fraud, or a security or legal risk.
We do not generally refund or restore progress where action is taken for a genuine breach of these Terms. This does not affect your statutory rights, and we will not withhold the value of lawfully purchased, unconsumed virtual items where the law requires otherwise.
Our games may offer virtual currency, goods, or items that you can buy or earn through play. You acknowledge and agree that:
If you lose virtual items because of a bug or technical fault, contact support and we will review the issue in good faith.
We will not arbitrarily expire virtual currency you have purchased and not yet used, and we will not seize a purchased balance solely because your account is inactive. If we discontinue the in-game economy or otherwise materially affect purchased balances, we will give reasonable notice where practicable and act in line with applicable consumer law.
Some features — such as the spin wheel — award a reward at random. The rewards are mostly in-game currency, such as coins and diamonds, and other virtual items. These features are for entertainment only. The rewards are virtual items with no real-world or monetary value; they cannot be exchanged, transferred, or cashed out for money or anything of monetary value, and a random reward is a free in-game bonus, not a prize won against a money stake. The spin wheel shows all of its possible rewards, and each reward has an equal chance of being selected. For any other feature that awards a randomized item which can be obtained using virtual currency or items you have purchased, we make the chances of receiving each type of reward available before you use it.
Our games are online social games offered solely for your entertainment and recreation. They are not gambling, betting, or wagering, and they are not games played to win money or anything of monetary value. You do not deposit or stake real money on an outcome, there are no cash prizes, and you cannot win or withdraw real money or anything that can be converted to money. Entry to any table, round, or feature is for play only and is not a stake or wager.
Coins, diamonds, and other in-game currency and items have no real-world or monetary value. They are not money, electronic money, or a payment instrument; they cannot be exchanged, redeemed, traded, transferred to other players, or cashed out for real money or anything of monetary value outside the games, and they are not "stakes" of any kind. We do not operate a casino, betting, or real-money gaming service. Our games are skill-based entertainment, but the essential point is simply that no real money is staked and nothing of monetary value can be won. You remain responsible for ensuring your use of our games is lawful where you live.
Our games are made for adults to enjoy in moderation. We encourage you to take regular breaks and to be mindful of the time and money you spend in our games. Because our games are not gambling and offer no monetary prizes, you cannot lose or win real money by playing. If you would like help managing your play — including closing your account — contact us at support@sirragames.com.
In-app purchases of virtual currency or items are processed exclusively through the Apple App Store or Google Play using their billing systems, and are subject to the platform's terms in addition to these Terms. Sirra Games does not store or process your payment details. You are responsible for any taxes that apply and for charges incurred under your store account.
Because purchases are processed by the app stores, refund requests are generally handled under the Apple App Store and Google Play refund policies, and you should contact the relevant store. See our Refund Policy for details. Nothing in these Terms limits any non-waivable refund or cancellation right you have under the consumer law that applies to you — for example, the right of consumers in the EEA/UK to a 14-day withdrawal period for digital purchases (which may end once delivery begins with your consent), or rights under India's Consumer Protection Act, 2019. We do not otherwise offer refunds for virtual items once delivered, except where required by law or at our discretion.
Games are live services, and we may update, modify, suspend, or discontinue features, servers, currencies, mechanics, items, or rewards to keep them running, secure, and fair, or for legal or business reasons. Where a change materially and adversely affects paid items or features, we will act reasonably and in line with applicable consumer law. We will give reasonable notice of a permanent shutdown of a game where we can.
You may request deletion at any time using the in-app option, our account deletion page, or by emailing support@sirragames.com. For all our games, a deletion request starts a 30-day grace period during which you may restore your account by contacting us at support@sirragames.com; after 30 days, deletion is permanent and irreversible. Immediate deletion is not available.
Deleting your account removes your associated data as described in our Privacy Policy, and any remaining virtual items are forfeited. We do not delete transaction and purchase records, which we keep as required for tax, accounting, and legal compliance.
All game content — including names, graphics, code, assets, sounds, music, text, and trademarks — is owned by Sirra Games or its licensors and is protected by law. We grant you only the limited licence described above. You may not copy, modify, distribute, sell, or create derivative works from any part of the games without our written permission.
Our games are made available through the Apple App Store and Google Play and use third-party services such as ad networks and analytics providers described in our Privacy Policy. You agree to comply with the applicable store's terms of service, including its usage rules, and with any applicable third-party terms.
These Terms are between you and Sirra Games only, and not with Apple or Google, and Sirra Games — not Apple or Google — is solely responsible for the games and their content. Apple and Google have no obligation to furnish any maintenance or support for the games. To the maximum extent permitted by law, Apple and Google have no warranty obligation with respect to the games; if the Apple-distributed version of a game fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price you paid for it (if any), with Apple having no other warranty obligation to the extent the law permits. Sirra Games — not Apple or Google — is responsible for addressing any claims relating to the games, including product-liability claims, claims that a game fails to meet a legal or regulatory requirement, and claims arising under consumer-protection, privacy, or similar laws, and for investigating and defending any third-party claim that a game infringes intellectual-property rights.
Apple, Google, and their subsidiaries are not responsible for the games or their content. Where you obtained a game from the Apple App Store, Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You must also meet the requirements in the “Export & sanctions compliance” section below.
The games are subject to applicable export-control and economic-sanctions laws. By using them, you represent and warrant that you are not located in, and are not a national or resident of, any country or territory subject to a comprehensive government embargo, and that you are not on any government list of prohibited, denied, or restricted parties (including the U.S. Treasury Department’s Specially Designated Nationals list or the U.S. Commerce Department’s Denied Persons or Entity List). You agree not to use, export, or re-export the games where prohibited by these laws.
To the extent permitted by law, our games and services are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the games will be uninterrupted, error-free, secure, or compatible with your device. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you, and nothing here affects warranties or guarantees that cannot be excluded under applicable law.
To the fullest extent permitted by law, Sirra Games and its officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, goodwill, or virtual items, arising from your use of (or inability to use) our games. Where we are found liable, our total aggregate liability for all claims relating to the games is limited to the greater of the amount you paid to us for the games in the 12 months before the event giving rise to the claim, or USD 50.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law (including non-waivable consumer rights).
To the extent permitted by law, you agree to indemnify and hold Sirra Games harmless from claims, damages, and reasonable costs arising out of your breach of these Terms, your misuse of the games, or your violation of any law or the rights of a third party. This does not apply to the extent a claim results from our own breach or negligence.
You may stop using our games and delete your account at any time. We may terminate your access as described under Account enforcement, or if we discontinue a game. On termination, the licences granted to you end; provisions that by their nature should survive — including intellectual property, disclaimers, limitation of liability, indemnity, and dispute terms — will continue to apply.
If you have a problem, please contact support@sirragames.com first so we can try to resolve it informally. These Terms are governed by the laws of India, and the courts at Ludhiana, Punjab, India will have jurisdiction over disputes. This choice of law and forum does not deprive you of the protection of mandatory consumer-protection laws of your country of residence, and consumers may be entitled to bring proceedings in their local courts where the law so provides.
We may amend these Terms from time to time. When we do, we will post the updated Terms on this page and revise the "Last updated" date above, and the amended Terms apply from that date. As we may not be able to notify you individually, please review these Terms periodically — and each time before you use our games — so you know the terms that apply, and we recommend you save or keep a copy for your records. Where a change materially affects your rights, we will take reasonable steps to make it more prominent where practicable or as required by applicable law. Your continued use of our games after the amended Terms take effect means you accept them; if you do not agree to a change, you may stop using the games and close your account at any time.
These Terms and our Privacy Policy are the entire agreement between you and Sirra Games regarding the games. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them to an affiliate or successor. We are not liable for delays or failures caused by events beyond our reasonable control. Section headings are for convenience only.
These games are published by Sirra Games Pvt. Ltd., Ludhiana, Punjab, India. Questions, concerns, complaints, or claims about these Terms or the games can be sent to support@sirragames.com.